Legal notice

LEGAL NOTICE

Last Updated: November 13, 2026

Welcome to Lanu Glow. We are committed to transparency, responsible business practices, and providing customers with a safe, reliable, and trustworthy online shopping experience.

This Legal Notice provides important information regarding our online store, business contact details, intellectual property rights, website content, product information, customer protections, and legal responsibilities.

1. Website Operator and Business Information

The following information identifies our online store and provides contact details for customer inquiries, business communications, and legal correspondence.

Business / Store Name: Lanu Glow
Business Contact Address: 1209 Albany Way, Rocklin, CA 95765, United States
Customer Support Email: support@berryumi.online
Contact Phone: +1 (916) 747-2135

Throughout this Legal Notice, the terms "Lanu Glow," "we," "us," and "our" refer to the operator of this online store.

Customers may contact us using the information provided above regarding products, orders, website concerns, legal matters, or customer service requests.

Our business contact address should not be considered an authorized return shipping location unless expressly confirmed by our customer support team.

2. Purpose and Scope of This Legal Notice

This Legal Notice applies to the website, digital content, product information, and online services provided by Lanu Glow.

Visitors and customers should read this notice alongside our applicable store policies, including:

Shipping Policy

Return & Refund Policy

These policies provide additional details concerning website use, purchasing conditions, payment processing, shipping, returns, refunds, and personal information.

Nothing in this Legal Notice is intended to exclude, restrict, or waive consumer rights or legal protections that cannot lawfully be excluded.

3. Product Information and Accuracy

Lanu Glow makes reasonable efforts to ensure that product listings, descriptions, images, ingredients, specifications, prices, promotional offers, and availability are presented accurately and clearly.

However, occasional typographical errors, technical inaccuracies, or omissions may occur.

Actual product packaging, labeling, colors, textures, ingredients, sizes, and other characteristics may differ slightly from website images because of manufacturer updates, lighting conditions, screen settings, or production variations.

Customers are encouraged to carefully review product descriptions, ingredient lists, instructions, and safety warnings before purchasing or using any product.

We reserve the right to correct errors and update product information where permitted by applicable law.

If a material error affects an order already placed, we will address the matter in accordance with our Terms of Service and applicable consumer protection requirements.

4. Beauty, Skincare, and Personal Care Disclaimer

Information presented on the Lanu Glow website concerning beauty, skincare, cosmetics, and personal care products is intended for general informational purposes.

Product descriptions, skincare suggestions, educational materials, and customer testimonials should not be interpreted as professional medical advice, diagnosis, or treatment.

Individual experiences and product results may vary depending on skin type, sensitivity, application methods, and other personal factors.

For safe product use, customers are encouraged to:

Read all product labels, ingredient lists, instructions, and safety warnings before use.

Perform a patch test when appropriate, particularly before using unfamiliar skincare or cosmetic products.

Discontinue use if irritation, allergic reactions, or other adverse effects occur.

Consult a qualified healthcare professional when appropriate, particularly regarding existing skin conditions, allergies, pregnancy, or other health concerns.

Unless expressly supported by applicable regulatory requirements, our products are not represented as intended to diagnose, treat, cure, or prevent diseases.

Nothing in this disclaimer removes or reduces any obligations imposed on Lanu Glow by applicable product safety, labeling, advertising, or consumer protection laws.

5. Intellectual Property Rights

Unless otherwise indicated, original website content, including written materials, graphics, logos, illustrations, photographs, layouts, designs, and other creative elements, is owned by the operator of Lanu Glow or used with authorization from the relevant rights holders.

Such materials may be protected by applicable copyright, trademark, and other intellectual property laws.

Visitors may access and use website content for lawful personal and non-commercial purposes.

Unauthorized reproduction, modification, redistribution, publication, or commercial exploitation of protected materials is prohibited unless expressly authorized or otherwise permitted by law.

Third-party trademarks, product names, brand identities, photographs, and copyrighted materials remain the property of their respective owners.

References to third-party brands or products do not necessarily imply sponsorship, endorsement, partnership, or affiliation.

For intellectual property inquiries, please contact support@berryumi.online.

6. Third-Party Websites and External Services

Our website may contain links to external websites, applications, payment processors, shipping providers, social media platforms, or other services operated by independent third parties.

These third parties may maintain their own terms of service, privacy notices, security practices, and business policies.

Lanu Glow does not control independently operated third-party websites and cannot guarantee the accuracy, reliability, availability, or security of their content.

Customers are encouraged to review the applicable policies of external service providers before using their services or submitting personal information.

Nothing in this section excludes responsibilities that Lanu Glow may have under applicable law for its own conduct, representations, or business relationships.

7. Privacy and Personal Data Protection

Lanu Glow respects customer privacy and recognizes the importance of handling personal information responsibly.

Our Privacy Policy explains how personal information may be collected, used, disclosed, stored, and otherwise processed in connection with our online store.

Depending on the services provided, personal information may be processed for purposes such as:

Order processing and fulfillment.

Payment processing and transaction management.

Shipping and delivery coordination.

Customer support and communication.

Fraud prevention and website security.

Other legitimate business purposes described in our Privacy Policy.

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), when those laws apply to our business and the relevant personal information.

Such rights may include the ability to request access to, correction of, or deletion of certain personal information, and to opt out of certain sales or sharing of personal information, subject to applicable exceptions.

Lanu Glow will respect applicable privacy rights and provide legally required request methods and disclosures where relevant.

For further information about our personal information practices and available privacy rights, please review our Privacy Policy or contact support@berryumi.online.

8. Website Availability, Security, and Limitation of Liability

Lanu Glow takes reasonable measures to maintain a functional, accessible, and reliable online shopping experience.

However, temporary service interruptions may occur because of scheduled maintenance, system upgrades, technical failures, internet connectivity issues, cybersecurity incidents, or circumstances beyond our reasonable control.

We cannot guarantee that website access will always be uninterrupted or error-free.

To the extent permitted by applicable law, general website information is provided on an "as available" basis.

Any applicable warranty disclaimers or limitations of liability are subject to our Terms of Service and relevant legal requirements.

Nothing in this Legal Notice excludes or restricts statutory warranties, consumer remedies, product safety obligations, or other legal rights that cannot lawfully be excluded or limited.

9. Orders, Shipping, Returns, and Refunds

Purchases made through Lanu Glow are subject to our Terms of Service and applicable store policies.

We aim to provide clear information regarding product availability, order processing, shipping charges, estimated delivery times, and customer support procedures.

Our Shipping Policy explains eligible shipping destinations, fulfillment practices, shipping options, delivery estimates, and applicable shipping conditions.

Under our standard Return & Refund Policy:

Eligible return requests may be submitted within 30 days after delivery.

Change-of-mind returns generally require products to be unused, unopened, and in their original condition.

Eligible standard returns within the United States receive a prepaid return shipping label.

No restocking fee is charged for eligible returns.

Approved refunds are processed within 10 business days after returned merchandise has been received and inspected.

Specific eligibility requirements, exclusions, return instructions, and refund procedures are provided in our Return & Refund Policy.

Customers must contact our support team before shipping returned merchandise to receive the appropriate instructions and authorized return location.

Refunds required by applicable law, including those related to shipping delays, unavailable merchandise, or qualifying order cancellations, will be processed within the legally required timeframes.

Where mandatory consumer protection laws provide additional rights or remedies, those protections will take precedence over the provisions of our store policies.

10. Applicable Law and Legal Compliance

This Legal Notice is intended to be interpreted consistently with applicable United States federal law and, where relevant, the laws of the State of California.

Lanu Glow aims to conduct its online business in accordance with applicable consumer protection, advertising, privacy, intellectual property, product safety, and e-commerce requirements.

Nothing in this notice limits mandatory consumer protections, statutory remedies, or other rights available under the applicable laws of a customer's jurisdiction.

If any provision of this Legal Notice is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

11. Changes to This Legal Notice

Lanu Glow may periodically review and update this Legal Notice to reflect changes in business practices, website operations, product offerings, or applicable legal requirements.

Any updated version will be published on our website with a revised effective or update date.

Where additional notice is legally required, we will provide it through an appropriate communication method.

We encourage customers and website visitors to review this Legal Notice periodically.

12. Customer Support and Legal Correspondence

We welcome questions, feedback, and inquiries concerning our online store, products, website content, and legal policies.

For general customer assistance, privacy concerns, intellectual property matters, or legal correspondence, please contact:

Lanu Glow
1209 Albany Way
Rocklin, CA 95765
United States

Email: support@berryumi.online
Phone: +1 (916) 747-2135

We aim to address customer inquiries professionally, fairly, and in a timely manner.